How do I create a widget on Glassix?
Allowing agents to quickly view and utilize the information they need at any given moment.
Creating a ticket using the API
In this guide, we'll create a ticket with a WhatsApp customer. The ticket model represents a conversation between multiple participants. Participants can send and receive messages from other particip…
Adding Dynamic parameters to conversational flows
What are Dynamic parameters? Dynamic parameters are a set of variable which are unique for each flow, determined by you and can hold information which could come from an external source (see Web-API…