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Which domains Glassix use?

The easiest way to ensure that everything works is to make sure that all the subdomains https://*.glassix.com are reachable via your organization (Port 443). You can run our diagnostics test tool to…

Updated 4 months ago by Yoad Rashty

Can I control how what types of attachments are used?

Your customers and agents can send various types of attachments. By default, the following file extensions are enabled: ".csv", ".doc", ".docb", ".docm", ".docx", ".dot", ".dotm", ".dotx", ".json", "…

Updated 4 months ago by Yoad Rashty

Information Security Layers

Glassix provides various information security layers both default or optional. Methods Additional Info Default / Optional SSL The connection to this site via browser or API is using a valid, trusted…

Updated 4 months ago by Guy Shalom

Validating Webhooks Payloads

We sign all Event Notification payloads with a SHA1 signature and include the signature in the request's X-Hub-Signature header, preceded with sha1=. To validate the payload: Generate a SHA1 signatur…

Updated 9 months ago by Yoad Rashty

Information security

Which domains Glassix use?

Can I control how what types of attachments are used?

Information Security Layers

Validating Webhooks Payloads

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