In some contact centers, where both phone calls and digital messaging channels are in place, it could help see the full status of the contact center in one place. This way, phonecalls are reflected i…
Sometimes, an Instagram user is not connected properly to it's Facebook page. It seems to be related to the way the Instagram business account was created: it happens often for profiles that have bee…
The easiest way to ensure that everything works is to make sure that all the subdomains https://*.glassix.com are reachable via your organization (Port 443). You can run our diagnostics test tool to…
2 articles by 1 author
1 article by 1 author
3 articles by 1 author
4 articles by 2 authors
Our REST API enables to control Glassix's application from your back-end.
2 articles by 2 authors
Powered by HelpDocs (opens in a new tab)
