Allowing agents to quickly view and utilize the information they need at any given moment.
We sign all Event Notification payloads with a SHA1 signature and include the signature in the request's X-Hub-Signature header, preceded with sha1=. To validate the payload: Generate a SHA1 signatur…
In some contact centers, where both phone calls and digital messaging channels are in place, it could help see the full status of the contact center in one place. This way, phonecalls are reflected i…
1 article by 1 author
2 articles by 1 author
4 articles by 2 authors
3 articles by 1 author
Our REST API enables to control Glassix's application from your back-end.
2 articles by 2 authors
Powered by HelpDocs (opens in a new tab)
